Effective Date: Jun 11, 2026
Last Updated: Jun 11, 2026
Welcome to https://highcountryirondoors.com (the "Site"). This Site is operated by High Country Iron Doors ("we," "us," or "our"). By using this Site or any of our services, including requesting quotes, scheduling consultations, messaging, ordering products, delivery, shipping, installation, touch-up, repair, or other door-related services, you agree to the following Terms of Service. If you do not agree to these Terms, please do not use our website or services.
SERVICES OFFERED
High Country Iron Doors provides iron/steel door products and related services, which may include:
- In-stock and custom wrought iron or steel doors
- French entry doors, patio doors, interior doors, pivot doors, sliding doors, bi-fold doors, office doors, and similar door products
- Design inspiration and customization support (including custom designs and custom sizes)
- Delivery and installation services
- Touch-up and repair services for iron doors
- Nationwide shipping options (shipping is not included in the base price unless stated otherwise in writing)
- Consultations, measurement guidance, quotes/estimates, drawings, order coordination, and related support
We reserve the right to refuse service, modify or discontinue offerings, or deny access to any user, at our discretion.
For any paid order, quote, invoice, proposal, or separate written agreement, the more specific written agreement will control to the extent of any conflict with these Terms.
CONSULTATION AND BOOKING
All consultation requests, quote requests, and bookings made through our Site, forms, or scheduling tools are subject to availability and confirmation. High Country Iron Doors reserves the right to cancel, modify, or reschedule appointments with or without notice in the event of emergencies, weather issues, access limitations, staffing conflicts, site conditions, product availability, delivery constraints, or other unforeseen circumstances.
Preparation for On-Site Estimates / Services
- Customers must provide safe and reasonable access to the property where services are requested.
- Customers should provide relevant details needed to prepare a quote (for example, measurements and photos of the door opening/panel, where applicable).
- Customers should disclose relevant conditions that may affect delivery or installation, including obstacles, pets, access restrictions, HOA/building restrictions, or hazardous conditions.
- Delays caused by weather, site readiness, hidden conditions, customer unavailability, or approval timelines (for example, drawing approvals) may affect scheduling or lead times.
PAYMENTS
Payment terms for products, deposits, progress payments, shipping, installation, and final balances will generally be outlined in the applicable quote, invoice, proposal, or written agreement.
Unless otherwise stated in writing:
- Payments are due according to the payment terms we provide for the applicable order or service.
- Prices, availability, timelines, and lead times are subject to change prior to acceptance of a quote or estimate.
- Shipping and delivery costs may be separate and are not included unless stated otherwise in writing.
- You agree not to dispute valid charges in bad faith or engage in fraudulent chargebacks.
REFUNDS AND CANCELLATIONS
Unless a separate written agreement states otherwise:
- Consultation or quote request cancellations should be made at least 24 hours in advance when possible.
- Deposits, if any, may be governed by the applicable quote, invoice, proposal, or project agreement.
- Missed appointments, denied access, or repeated rescheduling may result in delays, rebooking, or additional fees where permitted.
- Refund requests will be reviewed based on the circumstances, the products/services provided, and any applicable written agreement.
USER CONDUCT
You agree not to:
- Use our website or services for any unlawful, fraudulent, or abusive purpose
- Interfere with or disrupt website functionality
- Upload, transmit, or distribute malicious code or harmful content
- Impersonate another person or misrepresent your identity
- Harass, threaten, abuse, or endanger our team or others in connection with our services
Violation of these Terms may result in suspension or termination of services or access.
INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, images, graphics, text, product descriptions, service descriptions, and site design elements, is the property of High Country Iron Doors or its licensors and is protected under applicable intellectual property laws. You may not reproduce, republish, distribute, modify, or exploit this content without prior written permission.
COMMUNICATIONS
By submitting your phone number, email address, or other contact information through our website, forms, scheduling tools, or other communication channels, you consent to receive communications from High Country Iron Doors regarding:
- Quote requests and consultation confirmations
- Appointment reminders and scheduling updates
- Order updates, delivery coordination, installation scheduling, and service-related notifications
- Customer support and follow-up communications
- Optional marketing or promotional messages, but only where you have provided the required consent
You may opt out of marketing messages at any time by replying STOP to SMS messages or using the unsubscribe method provided in emails, where applicable.
SMS Compliance Statement
No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes. Information sharing with subcontractors or service providers that support customer service, scheduling, communications, delivery, installation, or project operations is permitted as needed to provide services.
All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators, carriers, and providers of the text messaging services necessary to deliver messages.
Eligibility. You must be at least 18 years of age to consent to receive SMS messages from High Country Iron Doors. By providing your mobile number and opting in, you represent that you are 18 or older.
Message frequency. Message frequency varies based on the nature of your inquiry, order, or services and may include appointment reminders, scheduling updates, order notifications, follow-ups, and—where you have separately opted in—occasional promotional messages.
Message and data rates. Message and data rates may apply. You are responsible for any charges from your wireless carrier related to SMS messages sent to or received from High Country Iron Doors.
Help and opt-out. Reply HELP at any time for assistance, or contact us at (385) 395-3015 or office@highcountryirondoors.com. Reply STOP to any message to unsubscribe from SMS communications. You will receive a one-time confirmation that you have been opted out, after which you will not receive further SMS messages from us.
Carrier liability. Carriers, including but not limited to AT&T, T-Mobile, Verizon, and other wireless carriers, are not liable for delayed, undelivered, or misdirected messages. Delivery is not guaranteed and may be affected by network conditions, device settings, or carrier limitations.
Privacy. Information you provide in connection with our SMS program is handled in accordance with our Privacy Policy: https://highcountryirondoors.com/privacy-policy/
SITE CONTENT AND ACCURACY
We strive to provide accurate and current information on our Site regarding products, services, lead times, service areas, and related content. However, we do not warrant that all content is complete, current, or error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice.
THIRD-PARTY LINKS AND INTEGRATIONS
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell personal information.
We share data only as needed to operate our business: Service providers/processors (hosting, CRM/app infrastructure, email/SMS/voice delivery, analytics, payments, file storage, ticketing) Platforms you connect (ad networks, analytics) at your direction Legal/compliance when required by law or to protect rights, safety, and security Business transfers in the event of a merger, acquisition, or asset sale We bind providers by contract to use data only to perform services for us and to safeguard it appropriately.
DISCLAIMER OF WARRANTIES
This Site and our services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, except as may be expressly stated in a separate written agreement. We do not guarantee uninterrupted access to the Site or that the Site will always be error-free.
To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, High Country Iron Doors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:
- Use of or inability to use the Site
- Errors, interruptions, or delays relating to the Site or communications
- Acts, omissions, or delays of third-party providers or platforms
- Weather conditions, site conditions, building/installation conditions, access limitations, shipping delays, or other factors outside our reasonable control
- Order delays, project changes, or other issues addressed in a separate written quote, proposal, invoice, or service agreement
To the fullest extent permitted by law, any liability arising from your use of the Site or services will not exceed the amount you paid to High Country Iron Doors for the specific product or service giving rise to the claim, unless otherwise required by law.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless High Country Iron Doors and its owners, employees, contractors, affiliates, agents, and representatives from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or services, your violation of these Terms, or your violation of any rights of another party.
MODIFICATIONS
We reserve the right to modify or update these Terms at any time. Continued use of the Site or our services after updated Terms are posted constitutes acceptance of those changes. We will update the effective or last updated date to reflect material revisions.
GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law rules. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Utah, unless otherwise required by applicable law.
SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.
ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and High Country Iron Doors regarding your use of the Site, except that any separate quote, proposal, invoice, or written service agreement for an order or service will govern that order or service to the extent applicable.
CONTACT INFORMATION
High Country Iron Doors
Website: https://highcountryirondoors.com
Email: office@highcountryirondoors.com
Phone: (385) 395-3015
Business Address: 1472 W Bora Bora Dr, West Jordan, Utah 84084